• Phone: +2348153880658
  • Email us: [email protected] Office Address: 7B, Adekunle Banjo Avenue, Magodo Phase 2, Lagos

Welcome To

PIVOTTOR ACADEMY

We are committed to equipping you with the relevant skills and certifications to move forward.

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Our courses are designed To Move You Forward

We will help you acquire dominance over the market that enables individuals to be more independent permitting the quest for an energetic, satisfying and reason driven life.

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EXPLORE THE BEST COURSES

Perfect For You

The CCSP certification is administered by the board of Pivottor Limited and identifies those individuals and organizations who have been duly authorized to use the CCSP designation mark, they have met the rigorous professional standards, competency test and have agreed to adhere to the principles of integrity, objectivity, competence, fairness, confidentiality, professionalism, accountability, and diligence in dealing with clients.

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Comprehensive List of All Our Courses Schedule for the Year 2024

Contract Bidding and Tender Management Training

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CyberSecurity Professional Training

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Training in Oil and Gas Local Content Management

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Customer Service Professional TRAINING

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Leadership And Management TRAINING

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Information Technology Service Management Training (ITSM)

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WHY YOU SHOULD Learn from us

Pivottor Limited is a company where professionals from both technical and functional field group together with an objective of providing appropriate business solutions. It realizes the importance of functional knowledge and its impact in developing business solutions.

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Cyber Security Professional Training

Course Highlight

You will be introduced to strategies, frameworks, methodologies, and tools to manage cybersecurity risks, identify various types of common threats, design and operate secure computing and networking environments, assess and audit the organization’s security, collect, and analyze cybersecurity intelligence, and handle incidents as they occur. The course also covers closely related information assurance topics such as auditing and forensics to provide a sound basis for a comprehensive approach to security aimed toward those on the front lines of defense.

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BROWSE THROUGH

Course Content

Module 1

Learn about Concepts and Definitions, Difference between IT Security, Information Security, and Cyber Security, Assets, Threats & Vulnerabilities, Cyber Security Strategy. and lots more.

 

Module 2

Learn about the key role of Security Architecture, Security Architecture Frameworks, Security Architecture Design Principle, Service Models, Cryptography, Implementing Security, and so on.

Module 3

Learn about Business Continuity Planning, Disaster Recovery Planning, Testing and Maintenance of the BCP/DRP, Security Assurance, Vulnerability Assessments and Penetration Testing & Minimum Security Baseline

Module 4

Learn about Auditing, Logging & Security Technologies, Security Information & Event Management System (SIEM), Authorisation, Encryption, Firewalls, Intrusion Prevention, Anti-Malware.

HERE ARE WHAT You Will Learn

  • How to assess information security risk in computing and network environments.
  • How to create an information assurance lifecycle process.
  • How to analyze threats to computing and network environments.
  • How to design secure computing and network environments.
  • How to operate secure computing and network environments.
  • How to audit secure computing and network environments.
  • How to assess the security posture within a risk management framework.
  • How to collect cybersecurity intelligence information.
  • How to analyze collected intelligence to define actionable response.
  • How to respond to cybersecurity incidents.
  • How to investigate cybersecurity incidents.
  • How to investigate cybersecurity incidents.

YOU ARE ELIGIBLE TO ATTEND IF,

  • You need a robust introduction to Cyber Security
  • You plan to work in a position that requires cybersecurity knowledge
  • You want to start a career in Information / Cybersecurity
  • You are an IT professionals wanting to transition your career into Cyber Security
  • You have information/cybersecurity responsibilities.

Customer Service Professional Training

Course Highlight

Customer service has evolved as one of the leading differentiators which consumers consider before making a purchase. Recent research suggests that providing excellent customer experiences will be even more important than cost by the year 2021. Many organizations are unaware that there are problems with their customer service. It was recently discovered that about 75% of organizations think they provide excellent customer service. The shocking result is that more than half of their customers do not feel that way.

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Course Content

Module 1

  • WHO WE ARE AND WHAT WE DO
    ESTABLISHING YOUR ATTITUDE
    IDENTIFYING AND ADDRESSING THEIR NEEDS

Module 2

  • IN PERSON CUSTOMER SERVICE
    GIVING CUSTOMER SERVICE OVER THE PHONE
    GIVING CUSTOMER SERVICE OVER THE PHONE

Module 3

  • RECOVERING DIFFICULT CUSTOMERS
    UNDERSTANDING WHEN TO ESCALATE
    TEN THINGS YOU CAN DO TO WOW EVERY TIME

HERE ARE WHAT You Will Learn

  • How to reduce cost per contact
  • How to increase customer loyalty
  • How to reduce customer wait time
  • How to increase customer satisfaction
  • How to humanize customer experience
  • How to improve employee skill and satisfaction
  • How to improve agent happiness and advocacy
  • How to improve turnaround time - average handle time
  • How to increase the quality of customer service responses

YOU ARE ELIGIBLE TO ATTEND IF,

  • You are a junior staff seeking to satisfy company clients.
  • You are a senior staff who want to develop their customer relation skill.
  • You are a senior leader who wants to learn to engage customers at an advanced level
  • You are a manager seeking a renewed understanding in approaching customer needs.

Oil and Gas Local Content Management Training

Course Highlight

This intensive hands-on training is designed to enable participants, operators, and service providers operating in the Nigerian oil and gas industry to have full understanding of the requirements and obtain complete knowledge transfer, hands-on skills and techniques required to ensure compliance and position their companies to obtain the benefits, and consideration for the pre and post qualification process, including the prevention of monitoring and evaluation risk related to ongoing and prospective projects.

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BROWSE THROUGH

Course Content

Module 1

Fundamentals understanding of the NIGERIA local content development monitoring framework

NCDMD oil and gas services Compliance, monitoring, evaluation criteria and operational guidelines including all legal policies and contractual agreement

Registration requirements and certification process – Hand-on

Overview of compliance templates and all working materials and their uses

Module 2

Complete Hand-on Session

Oil and gas industry content joint qualification systems compliance methods

How to implement the information technology requirements for the oil and gas service contracts

Expatriate quota, succession planning, deployment requirements processing and compliance strategies

Rig Utilization Strategies and NCDMB criteria

Module 3

How to document, analyze and present – Current Monitoring and evaluation statutory reports on

Section 60 – Project Progress

Section 24 – Procurement

Section 18 – job forecast

Section 24 – Marine service utilization

Section 49/52 – Legal, Insurance and financial services report

Section 29 – Employments and training

Section 38/39 – R and D

Section 33 – Succession

Section 44/46 – Technology plans and report

HERE ARE WHAT You Will Learn

  • Techniques required to ensure compliance
  • Prevention of monitoring and evaluation risk related to ongoing and prospective projects.
  • How to have full understanding of the requirements and obtain complete knowledge transfer.

YOU ARE ELIGIBLE TO ATTEND IF,

  • You are a Regulator.
  • You are a Content manager.
  • You are a Commercial Manager / Director
  • You are a Business Development Personnel
  • You are work in Federal and State Government agencies.
  • You are a staff member, senior and manager of Oil and Gas operators.

CONTRACT BIDDING AND TENDER MANAGEMENT TRAINING

Course Highlight

This training was designed for individuals and organizations interested in learning and acquiring skills and techniques for all federal, state government contracts bidding process including oil and gas sectors. This intensive training will include practical demonstrations using DPR, NIPEX, World Bank, Chevron, Shell, Mobil, NNPC’s demo and practice platforms. This training will be facilitated by professionals with over 20years experience in contract bidding , tenders and proposal administration.

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Course Content

Module 1

Introduction to bidding
Types of Tenders and how to identify key requirements
Bidding /Tender procedures
Contractor/Supplier registration (using NIPEX as example)
Contractor/Supplier appraisal
Tender Announcement, and publications

Module 2

Analyzing the specification
Legal aspects of contract for projects
Understanding the scope and requirements
Tender Mistakes by Maurice Downing
Repetition (for ongoing contractor fail back up strong document & experience

 

Module 3

Case study of an oil and gas contract
Case study of draft bid compilation
Case study of draft submission process
Bidding Platform
How to bid with (NIPEX portal)

HERE ARE WHAT You Will BENEFIT

As an Individual

  • Ability to prepare tenders and standardized tender templates and documentation.
  • Ability to develop the bid and tender strategy.
  • Ability to prepare initial tender documentation.
  • Ability to compile various input to create a more complete tender proposal.
  • Ability to maintain tender files and arranges their archiving upon Tender completion.
  • Ability to bid via NIPEX portal for oil and gas related company.

as a company

  • You can now participate in NNPC contracts above N25 million.
  • You can bid for IOCs contract on NIPEX platform.

YOU ARE ELIGIBLE TO ATTEND IF,

  • You want to maximize your earning potentials.
  • You are an individual with career aspirations in contract bidding, and contract administration and want to stand out to employers.
  • You are an individual with responsibilities for bidding, tender and contract administration at your job and looking to solidifying your skills.

Leadership And Management Training

Course Highlight

This training course introduces delegates to the variety of skills needed to be successful and offers insights into how to personally manage the transition from being a ‘technical expert’ to supervision and team management. If you are new to supervision or management this course offers a compendium of ideas which will impact your practice immediately.

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Course Content

Module 1

Agile Leadership in the New Normal
Leadership Principles, Perceptions and Praxis: essential themes
Changing Paradigms, New Demands and Enlightened Leadership.
The New Normal; changing environments, expectations and challenges
Leadership by “design”, building agile, responsive and decisive leadership
The Leader Within; innate qualities personality performance, style and outputs
The External Environment; leading and navigating in turbulent times

Module 2

Leading Self and Others to Exceptional Performance
The Leadership Management Debate. Do I Lead or Manage?
What Leadership style does my organisation require?
360 Leadership; competence assessment, review and peer coaching
Leading the focused agile team.: mission, vision values and SMARTER measures
Communicating Organisational and clarifying team purpose

Module 3

Inspirational Leadership: Motivational Trust, and Collective Wisdom
Trust- the essential ingredient in the new normal
Motivational leadership: the Emotionally Intelligent leaders
Engagement and well-being: Scope, Support, Connection, Voice
Diagnostic tools for organisational and team development
Whole brain thinking divergent and convergent thinking
Decision Making and the power of diverse thinking.
Collective wisdom, constructive dissent and innovative outcomes

HERE ARE WHAT You Will learn

  • Leadership styles and transformation.
  • How to build strong collaborative team work.
  • How to use the performance management process profitably.
  • The 4D Management model: direct, delegate, develop and deliver.
  • How to develop strategies for using personal leadership power and building strong, mutual influence relationships within organization.

YOU ARE ELIGIBLE TO ATTEND IF,

  • You are an employee about to undertake supervisory or management positions.
  • You are a current supervisor who is interested in building their management skills.
  • You are a team leader, site operations and production supervisor.
  • You are a first time manager with no formal management training.
  • You are a young employee identified as ‘high potential’ future manager.